Live-in care involves a trained carer moving into your home to provide round-the-clock support tailored to your specific needs. This enables you to maintain your independence and live comfortably in your own home.

Live-in care offers continuous support, whereas domiciliary care provides care on a scheduled basis. Live-in care offers a higher level of personal attention and companionship.

Live-in care is suitable for individuals who require ongoing support with daily living activities, such as personal care, medication management, and companionship. This includes older people, individuals with disabilities, and those recovering from illness or surgery.

Contact our care team to arrange a free initial assessment. A care coordinator will visit your home to discuss your needs and create a personalised care plan.

The cost of live-in care varies depending on individual needs and location. We offer competitive rates and can provide you with a detailed cost breakdown during your assessment.

In some cases, local authorities may contribute towards the cost of live-in care. We can assist with applying for funding if eligible.

We carefully match carers to clients based on their individual needs, preferences, and personalities. We consider factors such as care requirements, location, and compatibility.

Our carers are experienced and qualified in providing a range of care services. They undergo rigorous recruitment and training to ensure they meet our high standards.

We understand that compatibility is important. If you are unhappy with your carer, please inform us immediately so we can find a suitable replacement.

While we cannot guarantee a specific carer, we will consider your preferences when matching you with a suitable individual.

We have a pool of qualified carers to ensure continuity of care. In case of illness or holiday, we will arrange for a replacement carer in advance.

Yes, all our carers undergo enhanced DBS checks as part of our recruitment process to ensure the safety and well-being of our clients.

Yes, we are registered with the CQC and adhere to all relevant regulations.

Yes, you can request a copy of our CQC report. We are committed to transparency and welcome feedback.

We encourage open communication and welcome feedback. If you are unhappy with the care provided, please contact our customer helping team immediately. We will investigate your concerns and take appropriate action.

We offer flexible payment options, including self-funding, direct payments, and funding from local authorities.

There are no hidden costs. Our quotes are transparent and inclusive of all services provided.

Carers are responsible for their own food and living expenses. However, we can provide guidance on local amenities and support if needed.

Yes, you will need to provide a suitable bedroom and bathroom for the carer.

We offer a trial period to ensure you are happy with the service. This allows you to assess the carer and the care provided before making a long-term commitment.