Home health care is a range of health care services provided in the comfort of your own home. These services are typically for individuals recovering from illness, injury, surgery, or for those managing chronic health conditions. Our home health care services include skilled nursing, physical therapy, occupational therapy, and more, all tailored to meet your specific needs.

We offer a wide range of home health care services including skilled nursing, physical therapy, occupational therapy, speech therapy, wound care, medication management, and personal care. Each service is customised to fit the unique needs of our clients, ensuring they receive the best possible care in the comfort of their own home.

Home health care is suitable for individuals who are homebound due to illness, injury, or surgery and require skilled medical care. It’s also beneficial for those managing chronic conditions, elderly individuals who need support, and anyone recovering from a hospital stay. We assess each client’s needs to determine the appropriate level of care.

If your loved one needs medical care but prefers to stay in their home environment, home health care could be a suitable option. Our team will conduct an initial assessment to determine their specific needs and develop a personalised care plan.

Our care plans are developed through a comprehensive assessment conducted by our skilled nursing team. We collaborate with the client, their family, and their healthcare providers to create a plan that addresses their specific medical, physical, and emotional needs.

We strive to initiate services as quickly as possible, often within 24 to 48 hours after the initial consultation and assessment. The timing depends on the complexity of the client’s needs and the availability of the required care staff.

Absolutely. We understand that a client’s needs may change over time, and we regularly review and adjust care plans to ensure they continue to receive the appropriate level of care.

Home health care involves medical services provided by licensed healthcare professionals such as nurses and therapists, focusing on medical treatment and rehabilitation. Personal care, on the other hand, includes non-medical support like assistance with daily living activities, meal preparation, and companionship.

Our care team consists of licensed and trained healthcare professionals, including registered nurses, physiotherapists, occupational therapists, and certified nursing assistants. Each care worker is carefully selected and matched to meet the specific needs of the client.

Yes, all our care workers  are fully qualified and undergo rigorous training to meet CQC standards. We also provide ongoing professional development to ensure they are up-to-date with the latest best practices in home health care.

We match care workers  based on the client’s needs and preferences. If, for any reason, you feel that a care worker is not the right fit, we are more than happy to make adjustments to ensure your comfort and satisfaction.

If your regular care worker is unavailable due to illness or vacation, we will provide a qualified substitute to ensure continuity of care. We always inform you in advance and work to ensure the substitute care worker is familiar with your care plan.

The cost of home health care services varies depending on the type and frequency of care required. We offer a free consultation to assess your needs and provide a detailed quote based on your specific care plan.

We offer various payment options, including private pay, insurance billing, and government programs. Our team will work with you to find the most suitable payment plan based on your financial situation and coverage.

We believe in transparency and will provide a clear breakdown of all costs during your initial consultation. There are no hidden fees, and any additional costs related to changes in your care plan will be discussed with you in advance.

Yes, we work with you to create a schedule that fits your needs and preferences. Our goal is to provide care at the times that are most convenient and beneficial for you.

Yes, we offer care services 24/7, including weekends and holidays. We are committed to ensuring that our clients receive continuous care whenever they need it.

We understand that circumstances change, and we offer flexibility in scheduling. Simply contact us, and we will work with you to adjust your care schedule as needed.

Yes, we offer emergency and on-call services to address any urgent care needs. Our team is available 24/7 to respond to emergencies and ensure that you receive the care you need when you need it most.

Safety is our top priority. We conduct thorough background checks on all care workers, provide ongoing training in health and safety protocols, and regularly monitor the care provided to ensure it meets the highest standards.

We adhere to strict infection control protocols, including the use of personal protective equipment (PPE), regular health screenings for care workers, and rigorous hygiene & infection control practices to minimise the risk of infection.

Yes, our skilled nursing staff is trained and licensed to administer medications as prescribed by your healthcare provider. We also offer medication management services to ensure that all medications are taken safely and correctly.

We work closely with clients and their families to understand any dietary needs or restrictions. Our care workers are trained to prepare meals that adhere to specific dietary or culture guidelines and ensure that nutritional needs are met.

We provide regular updates to family members and are always available to discuss your loved one’s care. You can expect open communication from our team, and we will keep you informed about any changes in the care plan or health status.

You can contact your care coordinator or our main office at any time with questions or concerns. We are here to support you and ensure that your experience with our services is positive and stress-free.

We take privacy and confidentiality very seriously. All client information is securely stored and only shared with authorised personnel involved in your care. We comply with all legal requirements related to patient confidentiality, in line with Data Protection policy & procedures.

Yes, we encourage you to provide feedback and request changes to your care plan as needed. Our goal is to ensure that you are fully satisfied with the care you receive, and we are always open to making adjustments to better meet your needs.

At Anytime Care 2020, we pride ourselves on providing personalised, compassionate care that meets the highest standards of quality. Our team of experienced care workers is dedicated to improving the lives of our clients by delivering care that is tailored to their unique needs and preferences.

We will provide you with detailed instructions on how to prepare for the first visit, including any necessary documentation or information we need from you. Generally, it’s helpful to have a list of medications, emergency contacts, and any specific care instructions ready for our team.

Yes, in addition to home health care, we offer a range of services including companionship, Live in, personal care, housekeeping, and respite care. We work with you to develop a comprehensive care plan that addresses all aspects of your well-being.

Our care workers undergo a comprehensive induction programme, regular mandatory training and professional development to stay current with best practices in home health care.